Shipping Policy

Overview

Thank you for shopping with Wed Rips. We are committed to providing a reliable and transparent shipping experience for customers across the United States.

By placing an order through our website, you agree to the shipping terms, processing timelines, and procedures outlined below.

Shipping Coverage

  1. Domestic Shipping

We currently ship within the United States.

  1. Free Shipping

Free shipping may be offered on eligible orders within the United States. Promotional shipping offers may change without prior notice.

  1. Restricted Areas

We may limit or decline shipping to certain remote locations, military addresses, or areas where carrier restrictions apply.

Business Hours

Order Processing

Monday – Friday, 9:00 AM – 4:00 PM (EST)

Closed

Saturdays, Sundays, U.S. federal holidays, and emergency closure days

Processing & Shipping Times

Processing

Typically up to 2 business days for order verification and preparation.

Packaging & Dispatch

Usually an additional 2–4 business days after processing.

High-Volume Periods

During holidays, promotions, severe weather, or carrier disruptions, fulfillment and delivery may take longer than estimated.

Shipping Carriers

Orders may be shipped through carriers such as USPS, UPS, FedEx, DHL, or regional delivery providers. Carrier selection is based on destination, package size, and operational efficiency.

Order Tracking

Once shipped, you will receive a confirmation email with tracking information. Tracking updates may take 24–72 hours to appear after the label is created.

Address Accuracy

Customers are responsible for providing accurate shipping information, including name, street address, apartment/unit number, city, state, ZIP code, phone number, and email address.

We cannot guarantee address changes once processing has begun.

Failed Deliveries

If delivery fails due to an incorrect address, restricted access, refusal of delivery, or missed delivery attempts, the shipment may be returned to the carrier or fulfillment center. Additional shipping charges may apply for reshipment.

Lost, Delayed, or Carrier Issues

Once a package is in the possession of the shipping carrier, transit operations are handled by the carrier. We are not responsible for delays caused by weather, natural disasters, transportation disruptions, labor actions, high-volume shipping seasons, or incorrect customer information.

If a shipment appears lost or significantly delayed, please contact the carrier first. Wed Rips will make reasonable efforts to assist with shipment investigations when possible.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us within 30 days of delivery. We may request photos of the product, packaging, shipping label, and order details to investigate the claim.

For complete details, see our Refund & Exchange Policy.

Contact Information